Refund policy
Oops! Did your new treasure not quite spark joy? Don't worry, we’ve got you covered with a hassle-free return process. We want you to love what you bought, but if it’s not the perfect match, here is how we can make it right.
How to Qualify for a Return
To ensure a smooth return, please make sure your item meets these simple criteria:
- The item must be unused and in the exact same condition as when you received it.
- Please keep the original packaging intact. Think of it as the item’s cozy home—it needs to go back in safely!
The Clock is Ticking (But Gently)
You have 30 days from the day you received your order to initiate a return. No need to rush, but don’t wait too long! We want to help you out while everything is still fresh.
Let’s Get This Party Started
Ready to send it back? Here is the most important step: Please send an email to rxgrkqaaizhi@outlook.com to get the return address and further instructions.
Our support team is standing by to guide you through the next steps. Once we receive your return, we will inspect it and process your refund within 7-14 days. Keep an eye on your inbox (and your bank account)!
If you have any questions or just want to say hi, feel free to drop us a line at rxgrkqaaizhi@outlook.com. We’re here to help!